At Jazzy Little Things LLC, we take pride in creating and offering unique artwork, creative products, and handmade items. Each order is handled with care and attention to detail. Because some of our products are custom-made, personalized, or one-of-a-kind, our return and refund policies vary depending on the type of purchase.
Please review this policy carefully before placing an order.
1. All Sales Are Final
Unless otherwise required by applicable law, all sales are final. We do not accept returns or exchanges simply because a customer changes their mind, no longer wants an item, or decides that a purchased product does not meet their personal preferences.
We encourage customers to carefully review product descriptions, dimensions, colors, materials, and other listed details before completing a purchase.
2. Custom Artwork & Personalized Orders
All custom artwork, commissioned pieces, and personalized products are considered final sales and are non-refundable and non-returnable.
Custom artwork is created specifically according to the customer’s requested ideas, preferences, specifications, and approved design details. Because these pieces are made specifically for an individual customer, they cannot be resold or easily repurposed.
Once work has begun on a custom order, cancellations and refunds will not be accepted, except where required by applicable law or otherwise agreed upon in writing by Jazzy Little Things LLC.
Customers are responsible for providing accurate information, reference materials, and design instructions before production begins.
Please note that handmade and custom artwork may contain slight variations in color, texture, dimensions, and other artistic details. These natural variations are part of the creative process and do not necessarily constitute defects.
3. Original & One-of-a-Kind Artwork
Original artwork and one-of-a-kind pieces are non-returnable and non-refundable.
Each original piece is unique and represents an individual artistic creation. Due to the nature of original artwork, we do not accept returns or exchanges based on changes in personal preference, taste, or expectations after purchase.
We encourage customers to carefully review all available photographs, descriptions, dimensions, and other product details before purchasing an original piece.
4. Digital Products & Downloads
Due to the nature of digital products, all digital downloads and electronically delivered items are considered final sales.
Once a digital product has been purchased and delivered or made available for download, refunds, returns, and exchanges are generally not accepted.
If you experience a technical issue accessing or downloading your purchase, please contact us so we can assist with resolving the issue.
5. Physical Products & Damaged Items
We take care to package and prepare physical products for shipment. However, if an item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
When contacting us, please include:
- Your order number.
- A description of the issue.
- Clear photographs of the item and any visible damage to its packaging.
We will review the situation and determine an appropriate resolution, which may include a replacement, repair, or refund when warranted and required by applicable law.
Please do not discard damaged packaging or merchandise until the matter has been reviewed.
6. Shipping & Delivery
Jazzy Little Things LLC is not responsible for shipping delays caused by carriers, weather conditions, or circumstances beyond our control.
Customers are responsible for providing accurate and complete shipping information at checkout. Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided by the customer.
If a package is marked as delivered but cannot be located, please contact the shipping carrier and notify us so we can assist where possible.
7. Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Orders that have not entered production or fulfillment may be eligible for cancellation, subject to review and approval.
Custom artwork, personalized products, and commissioned pieces cannot be canceled once work has begun, except where required by applicable law or otherwise agreed upon in writing.
8. Contact Us
If you have questions about this policy, need assistance with an order, or believe your purchase qualifies for review, please contact us.
Jazzy Little Things LLC
Email: thejazzylittlethingsllc@gmail.com
Website: https://jazzylittlethingsllc.com
We appreciate your business and thank you for supporting our creativity and artistic work.
By completing a purchase, customers acknowledge that they have reviewed and agreed to the applicable terms of this Return, Refund & Cancellation Policy, subject to any rights that cannot legally be waived.